Warning: To enhance the user experience on this site we use cookies.


The Ricoh Group provides products and services for printing and document management.
Ricoh in many cases remains the owner of the machines and leases them to the clients. The shift of property rights towards the manufacturer increases incentives towards more reliable and durable products. For example, as part of a product-based product-service system, Ricoh offers maintenance services for its photocopiers (for both sold and leased). Within these agreements, Ricoh is liable for the repair costs, including labor and parts. The company now has an increased incentive to improve the quality and reliability of its photocopiers. This results in the reduction of total parts replaced, which contributes to an increase in eco-efficiency. Also there is an incentive to reuse parts in new appliances. Ricoh has developed a stock decision support system to manage copier stocks and to decide for each returned machine if reuse, remanufacture or recycle is the best choice.

  • Website
  • Country: Japan
  • Sectors:
    • Facilities
  • Maturity level: Growing

Combined strategies

Circular Value Creation Strategies

  • Material Recycling
    Material Recycling

    The valorization of industrial production residues or materials from end of life products into the same or other production chains

  • Remanufacture

    Return product /component to original specifications (remanufacturing) or to satisfactory working conditions (refurbishment).

  • Reuse

    The common use of a product  (or product parts) spread over sequential timeframes.

  • Repair

    The correction of a specified fault to prolong the product’s lifetime.

  • Optimal product use
    Optimal product use

    Decreasing the amount of products needed for delivering a given amount of value. This can be realized in several ways, e.g. by shared use, by extension of the product’s lifetime,...  

Value Proposition Strategies

Value network strategies

  • Take back management
    Take back management

    Logistics  / establishing network collaboration for taking back end-of-life products from the customer, enabling the execution of a circular value creation strategy